Sites such as Wired and Nintendo Life have reported on this. Since the launch of the Switch three and a half years ago, people have experienced what is called drifting. Analog sticks that are not centered anymore. While use causes that kind of wear for anything since the Nintendo 64, it's popped up more often. There have been lawsuits. The most recent coming from a ten year old and their mother. I will not reveal their names, but here's the skinny.
According to the sites, the ten year old has had a Switch for a couple of years, Their Joy-Con controllers experienced drifting. They got another set of controllers and not even a year went by and they drifted. While that may not be everyone's exact story, it's something that has been too common. Like anything with analog controls, it varies. But the stories that pile on all around, something's not correct at whatever manufacturing plant Nintendo has. They have been fixing them for free lately, but it may not be enough.
Nintendo's lawyers don't think it's a big deal. It kind of is. The Switch will probably be gone in roughly four to five years. Maybe three. Even if you do it yourself, people will want to be sure they are getting a system that has been properly taken cared of. These drifts will be a concern for the next ten years. Some people hold on to systems after they die out. Though it will not kill them severely (a light slap, really), the Switch is the only system they have now. It is still doing well, but they have to do much better. They can't keep being ignorant on problems that cause them to still be the love or hate company in gaming.
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